Contact information
At Vivid Jewel Co., we believe helpful customer service is an important part of a positive shopping experience. Whether you need information about girls’ pajamas, want to clarify the details of a pair of girls’ bottoms, need help with an order, or have a question about shipping or returns, we welcome your inquiry.
Our goal is to provide clear information and help customers understand the available options for resolving order-related concerns.
Business Information
Store Name: Vivid Jewel Co.
Legal Business Name: Dfg Restaurant Co Llc
Website: https://www.vividjewelco.world/
Contact Person: KAYLEA JO SHARP
Customer Service Email
Email: contact@vividjewelco.world
Please use this email for general questions, product inquiries, order assistance, shipping concerns, return and refund requests, and privacy-related communications.
For the most efficient assistance, include your order number if you have already placed an order.
Business and Return Address
Dfg Restaurant Co Llc
420 Lexington Ave, Suite 2250
New York, NY 10170
United States
Please contact us before mailing merchandise back. Although this address is supplied as the business and return address, our support team should confirm the correct return instructions for your particular order before you send a package.
Product and Sizing Questions
If you have questions about girls’ pajamas or girls’ bottoms, including available sizes, product descriptions, colors, or other listed features, please email us before ordering whenever possible.
Review the available product details and size information carefully, as garment fit can vary by design and personal preference.
Order Status and Shipping Assistance
If you need an update on an existing order, please provide your order number and the email address used at checkout.
For a delayed or missing package, include available tracking details and a brief explanation of the issue. If a delivery address needs correction, contact us as soon as possible because changes may not be possible after dispatch.
Returns, Refunds, and Exchanges
To request a return or refund, email us with the subject line “Return Request.” Include the order number, item description, and reason for your request.
If merchandise arrived damaged, defective, or incorrect, photographs may help us review the issue. Please wait for return instructions before sending items back.
Privacy Requests
For questions about personal information or requests concerning access, correction, or deletion of eligible information, email us with a clear description of your request. We may need to verify your identity or authority before responding to certain privacy requests.
Please do not send passwords, complete payment card numbers, or other sensitive credentials by ordinary email.
Response Expectations
We aim to review customer inquiries and respond within a reasonable period. Response times may vary depending on message volume, weekends, public holidays, and the complexity of the request.
Providing complete order details at the beginning of the conversation can help us identify the relevant transaction and reduce unnecessary delays.
Thank you for choosing Vivid Jewel Co. We appreciate the opportunity to assist you and value the confidence you place in our store.